Fierce conversations : achieving success at work & in life, one conversation at a time

Scott, Susan 1944- (author.).

Summary: The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: Overcome barriers to meaningful communication; Expand and enrich conversations with colleagues, friends, and family; Increase clarity and improve understanding; Handle strong emotions-on both sides of the table.

Record details

ISBN: 9780425193372
Physical Description: x, 356 pages : illustrations ; 23 cm
regular print
print
Edition: New American library trade paperback edition.
Publisher: New York : New American Library, 2017.
Copyright: ©2017

Content descriptions

General Note:	Includes index.
Formatted Contents Note:	The idea of fierce -- Master the courage to interrogate reality -- Come out from behind yourself into the conversation and make it real -- Be here, prepared to be nowhere else -- Tackle your toughest challenge today -- Obey your instincts -- Take responsibility for your emotional wake -- Let silence do the heavy lifting -- Embracing the principles.