Book
Managing human resources in the hospitality industry : an experiential approach / Kathleen M. Iverson.
Record details
- ISBN: 0139491813 : HRD
- Physical Description: xvi, 349 p. : ill., map ; 26 cm.
- Publisher: Upper Saddle River, N.J. : Prentice Hall, c2001.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | Pt. I. Developing Management Skills. 1. Leadership 2000. 2. Positive Communication. 3. Creative Problem Solving and Decision Making. 4. Personal Mastery -- Pt. II. Managing and Developing Human Resources. 5. Hiring Top Performers. 6. Training for Optimal Performance. 7. Leading through Motivation. 8. Performance Management. 9. Protecting Employee Rights -- Pt. III. A New Era of Management. 10. Labor Relations. 11. Evolution of Management Theory. 12. Strategic Management. 13. The Diversity Advantage. 14. The Quality Movement. |
Search for related items by subject
| Subject: | Food service > Personnel management. Hotels > Personnel management. |
Available copies
- 1 of 1 copy available at Vancouver Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Holdable? | Status | Due Date | Courses |
|---|---|---|---|---|---|---|---|---|
| Downtown Library | TX 911.3 P4 I94 2001 (Text) | 33109008591588 | Stacks | Volume hold | Available | - |
