Rethinking reference for academic libraries : innovative developments and future trends

Forbes, Carrie, 1975- (Added Author). Bowers, Jennifer, 1962- (Added Author).

Record details

ISBN: 9781442244511 (Cloth)
ISBN: 1442244518 (Cloth)
Physical Description: print
xxi, 240 p. ; 23 cm.
Publisher: Lanham : Rowman & Littlefield, c2015.

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references and index.

Formatted Contents Note:

Step away from the desk : re-casting the reference librarian as academic partner / Michael Courtney and Angela Courtney -- The scholarly commons : emerging research services for graduate students and faculty / Merinda Kaye Hensley -- The rainbow connection : reference services for LGBT community in academic libraries / Matthew P. Ciszek -- Reference services in a shifting world : other languages, other services / Valeria E. Molteni and Eileen K. Bosch -- As needs change, so must we : a case study of innovative outreach to changing demographics / Li Fu -- Roving reference : taking the library to its users / Zara Wilkinson -- Connecting questions with answers / Ellie Dworak and Carrie Moore -- Transforming reference services : more than meets the eye / Kawanna Bright, Consuella Askew, and Lori Driver -- Dialogic mapping : evolving reference into an instructional support for graduate research / Corinne Laverty and Elizabeth A. Lee -- Does the reference desk still matter? : assessing the desk paradigm at the University of Washington Libraries / Deb Raftus and Kathleen Collins -- From ready reference to research conversations : the role of instruction in academic reference service / Melanie Maksin -- Necessities of librarianship : competencies for a new generation / Danielle Colbert-Lewis, Jamillah Scott-Branch, and David Rachlin -- Professional competencies for the virtual reference librarian : digital literacy, soft skills, and customer service / Christine Tobias -- Mediating for digital primary source research: expanding reference services / Peggy Keeran.