E-book
Service failures and recovery in tourism hospitality a practical manual
Record details
- ISBN: 1786390698 (electronic bk.)
- ISBN: 9781786390691 (electronic bk.)
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Physical Description:
remote
electronic resource - Publisher: Wallingford, Oxfordshire, UK ; Boston, MA : CABI, 2017.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Source of Description Note: | Description based on print version record and CIP data provided by publisher. |
Search for related items by subject
| Subject: | Tourism -- Management Hospitality industry -- Management Customer services -- Management Consumer satisfaction |
| Genre: | Electronic books. |
