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Labour relations.
Trades access common core. Competency B-2, Describe expectations and responsibilities of employers and employees. Line B, Employability skills / Camosun College.
Megacity malaise : neoliberalism, public services and labour in Toronto / Carlo Fanelli.
Dealing with difficult people / Karen Mannering.
The impact of empowerment on customer-contact service employees' role in the hospitality industry : a dissertation / presented to the Faculty of the College of Business Administration of Touro University International in partial fulfillment of the requirements for the Degree of Doctor of Philosophy / by Amarjit Gill.
No hard feelings : the secret power of embracing emotions at work / Liz Fosslien and Mollie West Duffy.
Service encounters in tourism, events and hospitality : staff perspectives / Miriam Firth.
The dollar a day dress [videorecording] / BBC.
Love, hate, and fear in Canada's Cold War / edited by Richard Cavell.

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