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Service failures and recovery in tourism hospitality a practical manual
E-book
E-book
| Publisher: | Wallingford, Oxfordshire, UK ; CABI, 2017. |
| ISBN: | 9781786390691 (electronic bk.) |
| Electronic resource: | Click to access e-item |
Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis
Book
Book
| Call number: | TX 911.3 M27 S236 2006 | ||||||||
| Publisher: | London : Routledge, 2006. | ||||||||
| ISBN: | 0415488036 | ||||||||
| Phys. Desc.: | xiii, 266 p. : ill. ; 24 cm. | ||||||||
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1 of 1 copy available at Vancouver Community College.
Institutional theory in tourism and hospitality
E-book
E-book
| Publisher: | London ; Routledge, [2021] |
| ISBN: | 9781000408836 (electronic bk.) |
| Electronic resource: | https://ebookcentral.proquest.com/lib/vancc-ebooks/detail.action?docID=6531388 |
Global trends, practices, and challenges in contemporary tourism and hospitality management
E-book
E-book
| Publisher: | Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : IGI Global, [2020] |
| ISBN: | 9781522584957 (electronic bk.) |
| Phys. Desc.: | 26 x 18 cm |
| Electronic resource: | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2084183 |
Managing employee attitudes and behaviors in the tourism and hospitality industry
Book
Book
| Call number: | TX 911.3 M27 M3 2003 | ||||||||
| Publisher: | New York : Nova Science Pub., c2003. | ||||||||
| ISBN: | 1590336305 | ||||||||
| Phys. Desc.: | xxx, 841 p. : ill. ; 26 cm. | ||||||||
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1 of 1 copy available at Vancouver Community College.
Employer branding for the hospitality and tourism industry : finding and keeping talent
Book
Book
| Call number: | TX 911.3 P4 G44 2019 | ||||||||
| Publisher: | United Kingdom : Emerald Publishing, 2019. | ||||||||
| ISBN: | 9781789730708 (Hardcover) | ||||||||
| Edition: | First edition. | ||||||||
| Phys. Desc.: | xii, 196 pages : illustrations ; 23 cm. | ||||||||
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1 of 1 copy available at Vancouver Community College.
The adapters : how the travel, tourism and hospitality industry is adapting and innovating to connect the world!
Book
Book
| Call number: | G 155 A1 W67 2021 | ||||||||
| Publisher: | Columbus, Ohio : Gatekeeper Press, [2021] | ||||||||
| ISBN: | 9781662905407 (Paper) | ||||||||
| Phys. Desc.: | xxxiii, 327 pages : illustrations ; 23 cm | ||||||||
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1 of 1 copy available at Vancouver Community College.
Strategic business models to support demand, supply, and destination management in the tourism and hospitality industry
E-book
E-book
| Publisher: | Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : IGI Global, [2020] |
| ISBN: | 9781522599388 (electronic bk.) |
| Phys. Desc.: | 28 x 22 cm |
| Electronic resource: | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2253633 |
Managing people in the hospitality industry
Book
Book
| Call number: | TX 911.3 P4 R564 2019 | ||||||||
| Publisher: | London ; Routledge, 2019. | ||||||||
| ISBN: | 9781138296862 (Hardcover) | ||||||||
| Phys. Desc.: | x, 207 pages : illustrations ; 24 cm | ||||||||
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1 of 1 copy available at Vancouver Community College.
Human resource management for the hospitality and tourism industries Dennis Nickson
Book
Book
| Call number: | TX 911.3 P4 N53 2007 | ||||||||
| Publisher: | Oxford ; Butterworth-Heinemann, c2007. | ||||||||
| ISBN: | 0750665726 | ||||||||
| Phys. Desc.: | xiv, 305 p. : ill. ; 25 cm. | ||||||||
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1 of 1 copy available at Vancouver Community College.
