Book
Professional skills for the pharmacy technician / Stephanie C. Peshek.
Record details
- ISBN: 9781449629823 (Paper)
- ISBN: 1449629822 (Paper)
- Physical Description: xix, 218 p. : ill. ; 23 cm.
- Publisher: Burlington, MA : Jones & Bartlett Learning, c2017.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | History and traditional technician roles -- Professionalism and ethics -- Patient safety -- Training and mentoring -- Organizational culture -- Human resources and labor relations -- Cultural competence -- Negotiation and emotional intelligence -- Customer service -- Substance abuse -- Security and risk management -- Career management -- The technician supervisor -- Technicians in inventory management and technology. |
Search for related items by subject
| Subject: | Pharmacy technicians. |
Available copies
- 1 of 1 copy available at Vancouver Community College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Circulation Modifier | Holdable? | Status | Due Date | Courses |
|---|---|---|---|---|---|---|---|---|
| Broadway Library | RS 122.95 P425 2017 (Text) | 33109010230787 | Stacks | Volume hold | Available | - |
- Book News
This text outlines skills to help facilitate interprofessional interactions in the pharmacy workplace and increase safety by improving communication and policy compliance. It covers traditional and nontraditional technician roles, then personnel and interpersonal issues: professionalism and ethics, interpersonal relationships, patient safety, training and mentoring, organizational culture, human resources and labor relations, cultural competence, negotiation and conflict, emotional intelligence, customer service, substance abuse, security and risk management, career management, supervision, and inventory management and technology. Annotation ©2016 Ringgold, Inc., Portland, OR (protoview.com) - Jones & Bartlett Learning
A&P Binding: PB Saleable - Jones & Bartlett Learning
Professional Skills for the Pharmacy Technician addresses skills that facilitate interprofessional interactions in the workplace and increase safety in pharmacies by improving communication. This resource discusses topics dealing with interpersonal relationships, conflicts, training of new employees, management and supervision within the technician ranks, and the importance of the technician role within the healthcare system. Additional topics include patient safety, professionalism, organizational culture, ethics, human resources/labor relations, cultural competence, negotiation and emotional intelligence, customer service, substance abuse, security/risk management, career management, inventory management, and technology.
This accessible text will help students understand the background and history behind policies and workplace decisions. The real-life case studies and discussion questions promote a review of the reasoning behind good and bad decisions, to enable healthcare workers to make more educated decisions. This valuable resource will help pharmacy technicians to be a key contributor in creating a quality work environment.
The new Pharmacy Technician Accreditation Commission (PTAC) collaboration between (ASHP) and the Accreditation Council for Pharmacy Education (ACPE) is working towards assuring and advancing the quality of pharmacy technician education and training programs to new standards by 2020. This text is an excellent resource for PTAC accredited pharmacy technician education programs preparing curricula to meet the new 2020 Pharmacy Technician Certification Board (PTCB) standards for certification and recertification.
Features:
Boxed Articles
Case Studies
Assignments
Questions for Discussion
Instructor Resources: Test Bank, Instructor's Manual, Slides in PowerPoint format
