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The non-obvious guide to emotional intelligence (you can actually use) Cover Image Book Book

The non-obvious guide to emotional intelligence (you can actually use) / by Kerry Goyette.

Goyette, Kerry, (author.).

Summary:

"In this guide, Aperio founder and CEO Kerry Goyette challenges the conventional wisdom of EQ by breaking down the neuroscience of emotional intelligence and offering a bold and applicable new approach. See how emotional intelligence tactics empower you to leverage the impact of emotion, thrive in competitive environments, and prevent fight or flight responses from hijacking your best intentions. Explore ways to leverage EQ to connect with people, add value, and grow your business."--Amazon.com.

Record details

  • ISBN: 9781940858913
  • ISBN: 1940858917
  • Physical Description: xx, 207 pages : illustrations ; 19 cm
  • Publisher: [Oakton, Virginia] : Ideapress Publishing, [2019]

Content descriptions

General Note:
"Like having coffee with an expert"--Cover.
Bibliography, etc. Note:
Includes bibliographical references (pages 191-200) and index.

Search for related items by subject

Subject: Emotional intelligence.
Educational psychology.

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Available copies

  • 1 of 1 copy available at Vancouver Community College.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Holdable? Status Due Date Courses
Downtown Library BF 576.3 G69 2019 (Text) 33109010354249 Stacks Volume hold Available -
► Summaries & More
▼ Additional Content
What Will You Learn? v
Introduction vii
PART ONE DECISION-MAKING
Chapter 1 Where Does Empathy Start?
1(20)
Why Leaders Wear Sweaters - How to Practice Empathy
Get Over Yourself - the Biggest Mistake People Make with EQ
What Is Holistic Emotional Intelligence?
Case Study: When We Works for Everyone
The Three Elements of Change
How to Put The Three Elements of Change to Work
Chapter 2 Fear, Threats, And The Way Our Brains Perceive Our Environments
21(26)
Don't Fight Your Brain, Embrace It
The "Fight-or-Flight" Response
The Sad Rise of Blame-Shifting
Why We Tend to Focus on the Negative
How to Evaluate Your Decision-Making
Chapter 3 How Courage Drives Emotional Intelligence
47(28)
How to Create a Better Environment
Getting to the Root: How to Ask Courageous Questions
Start With Clearly Identifying the Threats
Case Study: Why No Man Is an Island (Not Even You, Patrick)
How to Use Pauses to Strategically Overcome Fear
Integrating the Elements of EQ
PART TWO AGILITY
Chapter 4 How To Recognize Your Environment
75(16)
VUCA is the New Four Letter Word
The Difference Between Problems and Dilemmas
Case Study
The Real Secret to Managing VUCA
Chapter 5 How To Increase Your Agility
91(18)
The EQ3 Advantage
Case Study: How to Drive Real Change
Four Tips to Navigate the (Mental) Agility Course
The Importance of Agility
How to Improve Your Agility
PART THREE RELATIONSHIPS
Chapter 6 Understanding Team Dysfunction
109(34)
How We Derail Ourselves from Success
The Six Common Derailers
We're Not as Self-Aware as We Think
How to Recognize Derailers in Others
Case Study: Meeting the Challenge of Identifying Your Derailers
The Importance of Being Self-Aware
How to Adopt a Growth Mindset
How to Manage and Overcome Your Derailers
Chapter 7 How To Motivate Your Team (And Yourself)
143(24)
What Not to Do: Compliance and "The Carrot & The Stick"
Why the Workplace Isn't Like a Carnival Game
Intrinsic vs. Extrinsic Motivation
Why Smart Companies Don't Base Compensation on Employee Goals
The Six Drivers of Intrinsic Motivation
How to Drive Intrinsic Motivation among Your Team
Chapter 8 Take Motivation From Me To We To Why
167(20)
How to Provide Recognition
How to Deliver More Clarity
How to Empower Your Team
How to Collaborate and Coach
How to Operate with Transparency and Be Fair
The Best Leaders are Meaning Makers
Conclusion 187(4)
Endnotes 191(10)
Index 201

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